New Zealand’s best-rated hostel group are on the hunt for vibrant, engaging & focused individuals to help us to open our next award-winning property and to assist us during our soft-opening. This role is live-in only and great quality, discounted accommodation is provided as part of any team member role with Adventure Hostels. 

The position is 30 hours per week and this is split between a 5-day working week, we always allocate two days off together as your weekend. A typical work week with Adventure Hostels will look a little like this:  Wednesday – Sunday (10am – 4pm) 

Your home
As a live-in Team Member, you’ll have accommodation included as part of your remuneration package. This is a completely renovated 4-bed ensuited dormitory, that includes bespoke hand-made beds, ultra comfortable mattress, privacy curtains, reading lights and charging outlets right in the bunk. The room opens out into the centre of the sites’ colourful, flowery courtyard. Wifi and laundry are included. You’ll be sharing this room with our part-time Team Member whom will cover theworking days that you have off. 

We are set to open Adventure Wanaka just prior to Winter 2023, with ongoing works to bring the whole site up to a high standard. The hostel comprises of 2 buildings, with one building complete already – this is where you’ll reside along with the 30 or so guests with whom you’ll share a kitchen. 

The Adventure DNA
You love interacting with people from all walks of life and nationalities
You’re confident to work unsupported. 
You keep things neat, organised, and focused.
You can keep your heat when the pressure hits
You understand that we are a business, and that maximising revenue is an important aspect of your role.
You’re creative, innovative, and not afraid to share ideas, or ask for help.

You’ll also hold the right to work within New Zealand and will likely have previous working experience within hostels, hotels or hospo. Lastly, you’re willing to commit to between 4-6 months with us.

Jackpot!

• $21.20 per hour, +8% Holiday paid out as you go.
• Subsidised accommodation at a fantastic rate $210 for central Wanaka 
• Free laundry, Wi-Fi while on-site.
• Free use of all hostel facilities and amenities. 
• Free night stays at our Queenstown Hostels, subject to availability. 

 The nitty gritty

• The role encompasses all hostel related reception, housekeeping-centric tasks.
• You’ll need to provide a great customer experience for all of our guests. Be attentive, social, and generally add positive enthusiasm to the overall atmosphere when not engaged with other duties.
• Processing guest check-outs between 10am to 2pm, making up check-out beds with fresh linen. 
• Processing guest check-in’s between 2pm-4pm and providing late arrivals with a late arrival package, with which to check-in after 4pm. 
• Responsible for the creation of new, extension and future bookings for guest’s wanting to remain. 
• You’ll also be responsible for collecting and inputting all Guest data required by Management, and as per our policies.
• Positively handling enquiries and any issues in person, by phone or email, or requesting the assistance of a manager when unable to.
• Accurate and honest recording of bookings and payments, taking and processing cash, credit and debit card payments and accurately logging these within our property management system (Ibex Seekom)
•  Performing of housekeeping duties, which will include:
  – Changing of beds on check-out
  – Deep cleans of specific areas of the hostel
  – Daily kitchen & bathroom cleans
  – Vacuum and mopping of communal spaces
  – Washing of all linens using provided washing machines and dryers
  –
• Completing any additional tasks given to you by your line Manager. The additional tasks may include deep cleaning, administrative or maintenance related tasks. Adventure Hostels will never provide you with any tasks that you would be unable to complete either due to skill or physicality. Training will always be provided when needed.
• Always try to maintain professional attitude when inside the Hostel, urging Guests to follow the rules and to not encourage any behaviours deemed to be unwanted within the hostel. This also means reporting any discovered illicit activities or behaviours of Guests or Staff to Management immediately. Adventure Hostels do not condone or tolerate the use or storage of drugs on-site.

  Please note that when the hostel opens fully, between March-May 2023, there will be additional responsibilities and modifications to working schedules. 

As part of this process Adventure Hostels respresentatives will only those successful candidates. If you do not hear back from us within 7 days of applying then you will have been unsuccessful.4