Join our team
So, you think you’ve got what it takes to create the kind of memorable experiences that our guests will cherish for life? Great!
Our two Queenstown hostels and Adventure Wanaka, are staffed by a small but dedicated team of 4. Our terrific Team Members are paid, full-time employees working 5 days on, 2-off and approximately 36 hours a week. They are responsible for all parts of the daily operation of our hostels. Their duties include, but are not limited to, checking our guests in and out, phone and email enquiries, cash handling, tour and excursion sales, aswell as many other aspects you might expect to find at a busy Hostel reception desk. Through the day they’ll also be tasked with daily housekeeping, deep-cleans, and at night they’ll be running our nightly events. At times it can be a very challenging but ultimately very enriching position where you’ll quickly learn about, and aid all aspects of our award-winning hostels.
We generally prefer our Team Members to stay with us for a full summer or winter season, which lasts around six months. Although spaces on our small team do periodically open from time to time, the best time of year to apply for a spot on our team is during the shoulder seasons – September-October or April-May. We’d like it if you could tell us a bit about yourself, when you are available and how long for, and which hostel you would like to work at.
Please note that Adventure Hostels do not accept volunteers, or offer work-for-accommodation style arrangements which are not legal due to New Zealand labour laws. We only employ full-time staff who live and work at our hostels.
Read on to find out what positions we have available across our properties and what’s involved in a typical work day at one of our award-winning hostels…
Do you have the Adventure DNA?
- You’re an experienced traveller, you’ll know what does and doesn’t make for a great hostel experience.
- You love interacting with people from all walks of life and nationalities.
- You’re the life of the party, vibrant, and able to handle a crowd and host one of our nightly hostel events.
- You keep things neat, organised, and focused. We’re a small team and multitasking will be a key part of your day.
- You can keep your cool when the pressure hits on our busy reception desk or we have a busy day of check-ins/outs.
- You understand that we are a business, and that maximising revenue is an important aspect of your role.
- You’re creative, innovative, and not afraid to share ideas, or ask for help.
- You’ll also hold the right to work within New Zealand and will likely have previous working experience within hostels, hotels or hospo.
- Lastly, you’re willing to commit to at least a full season with us – between four and six months.
Adventure awaits…
Our philosophy at Adventure Hostels is to look after our guests, invest in staff and provide as much as possible for free.
We’re all about giving everyone the opportunity to have a good time, so you’ll be helping run activities with guests and giving them advice and a hand when they need it.
We pay attention to details. Our team members will closely follow well-developed procedures and systems, complete task checklists and will ensure that each and every interaction you have with our guests is about maximising their experience at our hostels.
The average age of our guests is about 29, with plenty of young’uns and 30-somethings rounding things out nicely. It’s effortlessly easy to make new friends or travel partners at an Adventure Hostel. As part of your responsibilities, you’ll find yourself setting up and running pub quizzes from our dining room or setting up locations and prizes for a weekly scavenger hunt across the town – all as part of our nightly house-run activities.
Our team members are rostered on a rotating weekly basis and no single day at our hostels is ever the same. Our team members are responsible for it all, as you effortlessly move between reception, housekeeping and events-focused tasks. Our small but dedicated teamwork full-time hours, around 36+ hours per week. All team members stay on-site at the hostel, in private staff accommodation.
On Monday, you might be getting stuck-in on housekeeping, making beds and cleaning bathrooms and the kitchen. Tuesday, you’ll be hands on responding to guest enquiries and emails, handling check-ins and selling tours from our front desk. Thursday night, you’re there front and centre, gearing our guests up for the weekly Mario Kart tournament in the lounge.
We also believe in a relaxed environment, and that means giving our team time for themselves. You won’t have to work overnight shifts, and if you’re with us over Christmas and New Year you’ll get a few days off to enjoy the holidays.
Current positions available
Queenstown
Ski Technician - On-call
Starting: JUNE 10th
– Must have intermediate knowledge of ski and board bindings, user setup.
– Work-for-accommodation position, 2-hours on call each day.
– Candidates staying the whole season preferred
Team Member - Full-time
No positions currently available at Adventure Q2 or Adventure Queenstown Hostel
We expect to begin rehiring in late May, with an approximate start date of June 3, check back then, or send us your expression of interest – a recent CV and a short cover letter.
Wānaka
Team Member - Full-time
No positions currently available at Adventure Wānaka Hostel.
We do not expect to be hiring again until September 2024 / towards the end of Winter season
Urbanz Christchurch
Team Member - Full-time
No positions currently available at Urbanz Christchurch
what are you waiting for?
