Adventure Hostels NZ – New Zealand’s best-rated hostel group are on the hunt for vibrant, engaging & focused individuals to join our Queenstown team at Adventure Queenstown Hostel. This part time, 14.5 hour per week role focuses primarily Housekeeping of beds, bathrooms, communal spaces and daily deep cleans, plus you’ll run one free, fun evening activity for our guests each week. 

The role is live-in only. Past work experience at hostels or hotels is not necessary, but our small teams and variety of work duties require AH staff to be enthusiastic, dynamic, have solid interpersonal hospitality skills and a strong work ethic. 

This part time Team Member position is 14.5 hours of work per week (between 11am and 3pm daily, plus one shift 9pm-11pm) and this is split between a 3-day work week. Our rosters are fixed/set and do not change on a week-to-week basis. Which leaves open the possibility of you easily finding a second job and being able to plan that into your week, or simply spending more time up the slopes shredding some powder. 

Your typical work week would look a little like this: 

• Thursday 11am – 3pm  (Housekeeping)
• Friday  11am – 3pm (Housekeeping) + 9pm-11pm (Event + Kitchen clean and close) 
• Saturday 10am – 3pm (Housekeeping) 

Your home
Adventure Hostels are small to medium sized hostels, with between 60-140 beds, which is perfect size to generate the fun, friendly and familial atmosphere that our guests seek out. All four of our South Island Hostels are located in their heart of the destination. In Queenstown, you’re only a few minutes’ walk to everything that Queenstown has to offer. All of our team members live-in house at our hostels, in quality staff accommodation that is heavily discounted. For Urbanz staff, they have access to a dedicated staff dormitory, priced at $285 per week. For the live in staff, we deduct this cost from the hours worked based on an hourly rate of $23.15 plus 8% holiday – which leaves you with nothing to pay for accommodation after the 14.5 hours of work. 

Adventure awaits
As New Zealand’s best reviewed hostel group, we are all about that attention to detail. Our Team Members will closely follow our well-developed procedures and systems, complete task checklists and will ensure that each and every interaction that they have with our guests is about maximising their experience at our hostels. It’s effortlessly easy to make new friends or travel partners at an Adventure Hostel. Our Team Members are rostered on a fixed weekly roster, but no single day at our hostels is ever the same. 

The Adventure DNA

• You love interacting with people from all walks of life and nationalities
• You’re the life of the party, extroverted, and able to handle a crowd.
• You keep things neat, organised, and focused.
• You can keep your heat when the pressure hits
• You understand that we are a business, and that maximising revenue is an important aspect of your role.
• You’re creative, innovative, and not afraid to share ideas, or ask for help.

You’ll also hold the right to work within New Zealand, have a New Zealand bank account and IRD number already set up. 
Lastly, you’re committing to stay with us for at least the next four months and ideally through Winter season 2024

What we offer: 

• Free laundry, Wi-Fi while on-site.
• Free use of all hostel facilities and amenities including Bikes, Gro Pro’s, and Sports equipment such skis, snowboards, and winter clothing.
• Discounts on local tours, activities, and excursions.
• Discounts on stays at our 3 other Adventure Hostels across the South Island

 The nitty gritty

•  Performing of housekeeping duties, which will include:
  – Changing of beds on check-out
  – Deep cleans of specific areas of the hostel
  – Daily kitchen & bathroom cleans
  – Vacuum and mopping of communal spaces
  – Washing of all linens using provided washing machines and dryers
  – Nightly kitchen closes between 10:00-11:00pm (rostered once per week)
• You’ll need to provide a great customer experience for all of our guests. Be attentive, social, and generally add positive enthusiasm to the overall atmosphere when not engaged with other duties
• You may be asked to providing a welcome tour to new arrivals, showcasing our amenities, facilities and generally welcoming each new guest into the Adventure family.
• You’ll run one free to attend evening activity per week, scheduled between 9-10pm. Usual turnout for our activities is between 8-40 guests.   
• Completing any additional tasks given to you by your line Manager. The additional tasks may include deep cleaning, administrative or maintenance related tasks. Adventure Hostels will never provide you with any tasks that you would be unable to complete either due to skill or physicality. Training will always be provided when needed.
• Always try to maintain professional attitude when inside the Hostel, urging Guests to follow the rules and to not encourage any behaviours deemed to be unwanted within the hostel. This also means reporting any discovered illicit activities or behaviours of Guests or Staff to Management immediately. Adventure Hostels do not condone or tolerate the use or storage of drugs on-site.

  In your application, please answer the following questions:  

• Briefly write about your top hostel experience and what made it so memorable.
• How long are you looking to stay with us at Adventure Queenstown Hostel

As part of this process Adventure Hostels respresentatives will only contact candidates that progress through to the interview stage. If you do not hear back from us within 5 days of applying then you will have been unsuccessful. Adventure Hostels Team Member positions will usually attract many applicants, and therefore only standout candidates will be contacted.